Our Clubhouse Story

Welcome to Clubhouse Casino, the online playground we built for players across Australia, Canada, India, Norway, New Zealand and beyond who want a genuine club atmosphere rather than just another gaming site. At Clubhouse Casino, we believe that a great casino experience starts with trust, variety and a team that treats every member like a familiar face at the door. That's exactly the feeling we set out to create when we launched our doors to the public, and it's the feeling we work hard to protect every single day.

We at Clubhouse Casino operate under a licence issued by the Tobique Gaming Commission, held by our parent company Novatrix SRL, registered in Costa Rica. This licence governs how we run our games, handle player funds and resolve disputes, and it means that if something ever goes wrong between us and a member, there's an independent Alternative Dispute Resolution body, EGIS, ready to step in and mediate fairly. We mention this not to bury you in legal detail, but because we want you to know that Clubhouse Casino operates within a framework designed to keep things honest on both sides.

Who We Are and Why We Built Clubhouse

Our Clubhouse platform was created with a simple idea in mind: gaming should feel social, rewarding and uncomplicated. We didn't want to build another faceless casino with a generic lobby and a cookie-cutter bonus structure. Instead, we at Clubhouse Casino focused on curating a library from some of the most respected studios in the industry and pairing it with a loyalty structure that actually recognises your activity from day one.

Since opening our virtual doors, our Clubhouse team has worked to tailor the experience to the markets we serve, including dedicated locales for Ireland, Australia, New Zealand, Canada, India, Estonia and the Arabic-speaking region, alongside French for Canada and Switzerland, German for Germany and Switzerland, plus Estonian, Finnish and Arabic versions of our site. If you're playing from the en-au path, you'll find a version of Clubhouse Casino shaped specifically around the preferences of Australian players, from currency display in AUD to the games we highlight on the homepage.

Our Game Selection

At Clubhouse Casino, we partner with an extensive roster of studios to fill our lobby with titles that suit every kind of player. Our library includes NetEnt, Red Tiger, Yggdrasil, Games Global, Playtech, iSoftBet, Push Gaming, Greentube, BGaming, Booming Games, Wazdan, Playson, Booongo, Pragmatic Play, Play'n GO, Nolimit City, Relax Gaming, Quickspin, Endorphina and Amatic. Whether you're drawn to progressive jackpots, classic three-reel pokies or feature-packed video slots, our Clubhouse shelves are stocked for you.

We also run a full live casino floor, powered by Ezugi and Playtech, bringing roulette, blackjack, baccarat and more to your screen with real dealers in real time. Beyond slots and live tables, our Clubhouse catalogue stretches to:

  • Progressive jackpot slots, paid out in full with no cap
  • Table games including roulette, blackjack, baccarat and craps
  • Video poker variants for strategic players
  • Regular tournaments with prize pools and leaderboard competitions

Here at Clubhouse Casino, we know not every game carries the same weight when it comes to clearing a bonus, so we keep our wagering contributions transparent: slots count 100% (with a published list of exclusions), table games, roulette and video poker count 25%, and live dealer games don't contribute at all. Plinko games are excluded too, except for BGaming's version, which does count.

Banking at Clubhouse

We've built our Clubhouse banking system around speed and choice. You can fund your account using Visa, Mastercard, Maestro, Google Pay, Neteller, Skrill, Paysafecard, Flexepin, ecoPayz, MuchBetter, MiFinity, SticPay, Astropay or bank transfer, and all of these are free and instant. For crypto fans, we support Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and USDT through CoinsPaid, with no upper limit on crypto deposits.

Our Clubhouse Casino minimum deposit sits at 20 EUR or the equivalent, and every deposit must be wagered three times before it becomes withdrawable. When it's time to cash out, we keep things just as straightforward: withdrawals are free across the board, processed within 72 hours of approval, with e-wallets and Paysafecard landing instantly, cards in 3-5 days, bank transfers in 3 business days, and crypto arriving near-instantly.

Method TypeExamplesTypical Speed
CardsVisa, Mastercard, Maestro3-5 days (withdrawal)
E-walletsSkrill, Neteller, MuchBetter, MiFinityInstant
CryptoBTC, ETH, LTC, DOGE, USDT, BCHNear-instant
Bank TransferDirect transfer3 business days

We at Clubhouse Casino keep withdrawal limits clear too: 7,500 EUR/USD per rolling week and 15,000 EUR/USD per month, with daily profit caps of 50,000 USD for regular members and 100,000 USD for our VIPs. Progressive jackpot wins are always the exception — we pay those out in full, no matter the size.

Our Welcome Package and Ongoing Promotions

When you join Clubhouse Casino, we welcome you with a package worth up to 5,000 AUD plus 200 free spins, split across three deposits so the excitement doesn't end after your first top-up. Package one brings a 100% match up to 2,000 AUD with 100 free spins on Diamonds Power: Hold & Win, package two adds a 75% match up to 1,000 AUD with 50 spins, and package three rounds things off with a 50% match up to 2,000 AUD and another 50 spins. For full details on current offers, visit our Clubhouse bonus page.

Our Clubhouse Casino promotions calendar doesn't stop there. Every day of the week brings something new to our members:

  • Monday — 5% cashback on our Games of the Month
  • Tuesday — 20% reload bonus
  • Wednesday — 10 free spins on every deposit
  • Thursday — free spins tournament
  • Friday — 20% refill bonus
  • Saturday — 30 free spins just for playing
  • Sunday — 50 free spins for every member

We also run social media offers and regular tournaments, so there's always a reason to check back in with us at Clubhouse Casino throughout the week.

Our Clubhouse Points Loyalty Programme

Loyalty matters to us, which is why our Clubhouse Points programme spans 15 tiers, from Member right up to Platinum+, with an invite-only VIP tier sitting above that. You'll earn 1 point for every 30 EUR wagered on slots or every 120 EUR on live games, and bonus money still counts, at 50%. As you climb through our Clubhouse Casino tiers, you'll unlock free spins on Treasures of Cleopatra, EUR rewards, a birthday bonus, and weekly cashback that climbs from 3% all the way to 8%, capped at 5,000 EUR per week.

Our invite-only VIP tier takes things further still, with 8% weekly cashback at just x5 wagering, a dedicated personal account manager, and a VIP welcome package designed exclusively for our highest-value members. We at Clubhouse Casino also make sure our VIPs in Finland stay eligible for bonuses even where standard restrictions apply to other players from that market.

Keeping Things Fair and Responsible

We take fair play seriously at Clubhouse Casino. Our terms set clear expectations around bonus use — a bonus-to-deposit ratio above 50% is treated as abuse, as is placing maximum bets on high-variance games purely to inflate a balance before dropping to low-variance titles after a big win. We're transparent about this because we want our promotions to reward genuine play, not exploit loopholes.

We also ask that you play responsibly and avoid VPNs to bypass regional restrictions, since doing so can lead to confiscation of winnings. Our Clubhouse Casino policy allows one account per person, and we treat accounts sharing a household, IP address or device as duplicates.

Our Clubhouse Support Team

Our support team is available 24/7 through live chat, backed by a detailed Help Centre and, for our VIPs, a personal account manager. If something can't be resolved through our usual channels, you always have the option to escalate to EGIS, our independent ADR provider. New members can get started quickly through the simple Clubhouse login process.

  • Live Chat: Available 24/7
  • Email: help@theClubhouse Casino.com
  • ADR Disputes: [email protected]
  • Help Centre: Available on our website

FAQ

What is the minimum deposit at Clubhouse Casino?

The minimum deposit is 20 EUR or its equivalent in your local currency, and all our deposit methods are free and instant.

Does Clubhouse Casino offer a welcome bonus?

Yes, we offer a welcome package worth up to 5,000 AUD and 200 free spins, spread across your first three deposits.

How long do withdrawals take at Clubhouse Casino?

We process withdrawal requests within 72 hours of approval. E-wallets and Paysafecard are instant, cards take 3-5 days, and crypto is near-instant.

Is Clubhouse Casino licensed?

Yes, we operate under a licence from the Tobique Gaming Commission, held by our operating company, Novatrix SRL.

Can I use crypto at Clubhouse Casino?

Absolutely — we accept Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and USDT, processed via CoinsPaid with no upper deposit limit.